Serving all eight Connecticut counties Open 24/7, nights, weekends and holidays Drain cleaning and plumbing · (518) 776-7838
Sump pump installed in a basement sump pit
24/7 plumbing service

Sump Pump Repair and Installation in Connecticut

A sump pump that quits during a nor'easter can flood a basement fast. We repair, replace and install sump pumps across Connecticut, any hour, with an upfront quote first.

Open 24/7Emergency drain service Camera ProofSee inside your line
Fully Insured7 years in business
Upfront PricingQuote before work starts

Quick answer: The most common reasons are a power outage, a float switch stuck against the pit wall, a burned out motor from heavy use, or a discharge line that is clogged or frozen. Debris and silt in the pit can also jam the pump. We test the pump and float, check the discharge and power, and quote the repair before we start.

A sump pump sits in a pit at the lowest point of your basement and pumps out groundwater that collects around the foundation, sending it outside and away from the house. When the pump fails, its float sticks or its discharge line freezes or clogs, water rises in the pit and spills onto the basement floor. Sump pump repair means finding why the pump stopped and fixing the switch, check valve, discharge line or pump itself. Fullerton Plumbing repairs, replaces and installs sump pumps for homes and businesses across Connecticut, 24 hours a day.

Most sump pump calls come during the worst weather, when the pump is needed most. Our technicians test the pump, float switch and check valve, look at the pit for debris and silt, and follow the discharge line to make sure water leaves the house and does not run back toward the foundation. If the pump is worn out or undersized, we explain the options, including a battery backup, and give you an upfront quote. We test the system with water before we leave and clean up the area.

Basement sump pump pit opened by a Fullerton plumber for sump pump repair and replacement
Know the warning signs

Signs You Need Sump Pump Repair

  • Water is rising in the pit and the pump is not running.
  • The pump runs constantly, even when the weather is dry.
  • The pump hums but does not move water.
  • The pump turns on and off rapidly.
  • You hear loud grinding, rattling or thumping from the pit.
  • The basement floor gets wet around the pit during storms.
What is included

What Our Sump Pumps Service Covers

  • Sump pump testing and diagnosis
  • Float switch and check valve replacement
  • Sump pump replacement and new installation
  • Battery backup sump pump options
  • Discharge line inspection and clearing
  • Upfront quote and clean up after the job
How it works

Our Sump Pumps Process

Test the Pump

We fill the pit with water and watch the pump cycle. That shows us whether the float switch rises freely, the motor starts and the pump empties the pit at a normal rate. A pump that struggles or does not start tells us where to look next.

Inspect the System

We check the float switch, the check valve, the power supply and the discharge line. A failed check valve lets water run back into the pit, and a frozen or crushed discharge line outside stops the pump from emptying. We clean silt and debris out of the pit.

Quote the Fix

You get an upfront quote for the repair or replacement before any work begins. If the pump is near the end of its life or too small for your water, we explain why and offer options, including a battery backup for power outages during storms.

Install and Verify

We repair or install the pump, set the float at the right height, fit a new check valve if needed and secure the discharge line. Then we run water through the system several times to confirm it cycles properly, and clean up the basement area.

Connecticut plumbing

Why Connecticut Basements Depend on Sump Pumps

Connecticut geology makes sump pumps common. Ledge and bedrock sit close to the surface in many towns, so groundwater has nowhere to go but sideways toward foundations. Spring thaw brings high water tables, and many basements stay damp for weeks. Nor'easters drop heavy rain and wet snow in a short time, and summer thunderstorms add more. Towns along the Connecticut, Housatonic, Naugatuck and Farmington rivers, and low neighborhoods near Long Island Sound from Stamford and Norwalk to Milford and New London, see water push into basements during big storms.

Many failures come from parts that wear out quietly: a float switch that sticks against the pit wall, a check valve that lets water slide back, or a discharge pipe that freezes outside in January. Power outages during storms stop a pump at the worst moment, which is why battery backups make sense in many Connecticut homes. If your basement has a floor drain that backs up during heavy rain, especially in older combined sewer areas, that is a drain problem, and we can clear and inspect that too.

Pricing

What Affects the Cost of Sump Pump Service

Sump pump cost depends on whether the pump needs a repair, a full replacement or a new installation. Replacing a float switch or check valve is a smaller job than swapping the pump. Pump size and type, the condition of the pit and the length and route of the discharge line all matter. Adding a battery backup system adds parts and work. A new installation where no pit exists involves breaking the floor and is a larger project. You get an upfront quote before any work starts.

Call (518) 776-7838 for an upfront quote. We answer 24/7 and explain the price before any work starts.

Real photos from our jobs

Recent Plumbing Jobs

No stock photos here. These are our own technicians, our own equipment and real repairs.

Basement sump pump pit opened by a Fullerton plumber for sump pump repair and replacement
Basement sump pit opened for pump repair
Sewage ejector pit and pump being serviced by Fullerton in a basement
Sewage ejector pit opened for pump service
Two wall mounted tankless water heaters installed by Fullerton with new copper water piping
Dual tankless water heater installation with new copper piping
Two new tank water heaters side by side in a commercial mechanical room installed by Fullerton
Twin tank water heaters installed for a commercial building
Local service

Sump Pumps Near You

We provide sump pumps across all eight Connecticut counties.

FAQ

Sump Pumps Questions, Answered

The most common reasons are a power outage, a float switch stuck against the pit wall, a burned out motor from heavy use, or a discharge line that is clogged or frozen. Debris and silt in the pit can also jam the pump. We test the pump and float, check the discharge and power, and quote the repair before we start.

If your basement takes on water during storms, a battery backup is worth considering. Nor'easters and summer thunderstorms often knock out power right when the water table is highest, and a standard pump stops without electricity. A backup pump takes over during outages. We explain the options and quote installation upfront.

During spring thaw and wet weather, Connecticut water tables rise and a pump may run often, which can be normal. If it runs nonstop in dry weather, the float may be stuck, the check valve may be letting water fall back into the pit, or the pump may be too small. We test the system and tell you which it is.

Make sure the discharge line slopes so water drains out instead of sitting in the pipe, and that the outlet is not buried in snow or ice. In very cold areas, a freeze resistant fitting at the outside wall helps. We check the line route and slope during service and can reroute or adjust it as part of an upfront quote.

Water around the pit points to the sump pump, while water rising from a floor drain points to a drain or sewer backup, which is common in heavy rain. Clean groundwater comes from the sump. Dirty water or sewer odor comes from the drain. We service both, so we can test the pump and clear and camera the drain in one visit.

Related services

Related Services

Need sump pumps today?

We answer 24 hours a day, 7 days a week. Call and talk to a real person, or request service online and we will call you back.

Call 24/7Request Service
Call NowRequest Service